Please read these terms before using our website or placing an order. They cover the Kim Chung Jewelry website and purchases accepted through the sales channel identified in your order. Kim Chung Jewelry is part of Daniel & Co. The seller responsible for a transaction is the entity identified on its quotation, order confirmation or invoice.
Website use and customer information
Use the website lawfully and provide accurate information when contacting us or ordering. You must have the legal capacity and authority to enter into the transaction. If you use an account, protect its credentials and notify us of suspected unauthorized access. Do not interfere with website security, submit malicious material, impersonate another person or attempt fraudulent transactions.
Product information and availability
Read the description for the individual item, including metal fineness, gemstone identity, natural or laboratory-grown origin, disclosed treatments, dimensions and any laboratory report supplied. Photographs may be enlarged; lighting and screen settings can affect color. Stated measurements and written specifications are the reference for your order. Availability must be confirmed, especially for unique or specially sourced items.
Prices, quotations and errors
Prices are in US dollars unless expressly stated otherwise. Review the total price, applicable taxes, shipping and agreed service charges before paying. Quotations are valid for the period stated. If a material listing or pricing error is discovered, we will explain it and seek your agreement to corrected terms or arrange cancellation and any refund due. A correction does not authorize an additional charge without your agreement or override your legal rights.
Placing and accepting an order
An inquiry or automated receipt acknowledgement does not by itself confirm acceptance or reserve stock. Acceptance is communicated through an express order confirmation or fulfillment. We may contact you about availability, payment verification or incomplete information before accepting. If an order cannot be accepted, any amount collected for it will be returned as required. Keep your confirmation and check its specifications and delivery details promptly.
Payments and promotions
Use only the payment methods confirmed for your order. A deposit, installment arrangement or financing offer applies only when expressly agreed, with its own terms. Promotions apply only during their stated period and to qualifying products; any restrictions or combination rules must be disclosed with the offer. A general product feature is not a discount or reservation.
Dispatch and transit estimates are separate from sizing or production time. Review the Shipping Information page and the delivery terms confirmed for your order. Contact us promptly about address changes or cancellation. If we cannot ship within the promised time, we will provide the applicable delay-consent or cancellation-and-refund option. Carrier investigations do not remove your rights concerning non-delivery or incorrect goods.
Custom work, returns and warranty
The approved specifications and written terms govern custom work, engraving, resizing and repairs. Review the Custom Orders & Jewelry Services page before authorizing work. Return eligibility and any written warranty must be disclosed for the purchase; consult the Returns and Warranty pages and retain the documents supplied. No general statement on this website creates a lifetime warranty, guaranteed resale value or automatic buyback right.
Intellectual property and submissions
Website text, photographs, designs and branding are protected by the rights of their owners. You may view and retain information for personal shopping; commercial reproduction or use of branding requires permission or another lawful basis. Only submit material you have the right to share. Permission to publish your photographs or story must be agreed separately; sending an inquiry does not grant unrestricted marketing rights.
Privacy and third-party services
Our Privacy Policy and Cookie Policy describe information handling and available choices. Third-party payment pages, maps or social platforms may have their own terms and privacy notices. Review them before sharing information. Accepting these terms is not blanket consent to optional advertising or unrelated use of personal data.
Service availability and legal rights
Website availability may be affected by maintenance or technical interruptions. If you cannot complete a transaction online, contact us for assistance. Nothing in these terms excludes liability or consumer remedies that cannot lawfully be excluded, excuses misleading product descriptions or changes a promise already made for an accepted order.
Questions, disputes and updates
For an order concern, contact us with the relevant documents so we can review it. This does not prevent you from seeking remedies available under applicable law or contacting a regulator. Applicable United States and Texas law governs, subject to mandatory consumer protections that apply to you. Updated terms apply prospectively and do not retrospectively reduce rights under an accepted order. Keep the terms supplied with your purchase; ask for clarification if language versions differ.
Contact
Kim Chung Jewelry | 9896 Bellaire Blvd Ste G, Houston, TX 77036
contact@kimchung.us | (713) 980-9798