Care begins with knowing your piece

Ask which materials, treatments and construction methods apply to your jewelry. A method that is suitable for one piece may damage another.

Everyday handling

Remove jewelry before heavy physical work or contact with harsh chemicals. Keep pieces separately cushioned to reduce scratches. If a stone, clasp or setting seems loose, stop wearing the piece and arrange an inspection.

Cleaning with care

Obtain material-specific advice before using heat, steam or an ultrasonic cleaner. Pearls, treated gems and delicate settings can need special handling. Use only a cleaning method confirmed suitable for the complete piece, including any glue, string or coating.

Keep a record

Retain the purchase documents and photographs. Ask about an inspection interval suited to your item and confirm any service charges before proceeding.

Ask for care instructions for your jewelry.