Your information and your choices

This notice concerns personal information provided to Kim Chung Jewelry when you inquire about products, place an order or request customer service. Kim Chung Jewelry is part of Daniel & Co. Questions about information associated with your dealings with Kim Chung can be sent to the contacts below.

Information you provide

Depending on your request, the information may include your name, email, telephone number, billing or delivery address, order details, preferences, correspondence and photographs you send for a design or service inquiry. If you request a service for someone else, provide only information you are authorized to share. Do not send passwords, full payment-card details or unnecessary sensitive information by email.

How information is used

Information associated with your request is used to respond, prepare quotations, process and fulfill accepted orders, arrange delivery, support returns or repairs, keep transaction records and address disputes. Verification information may be needed to protect an order or authenticate a privacy request. Optional marketing preferences should be handled separately from information necessary for the requested service.

Service-related disclosures

Fulfilling a request may require relevant information to be supplied to service providers, such as payment processors, delivery carriers, website or communication providers and repair professionals. For example, delivery requires recipient and address information; repair coordination may require item details and contact information. Professional advisers or authorities may receive information where needed for legal obligations or the protection of lawful rights. Ask us about recipients relevant to your transaction if you need more detail.

Website and payment information

Website interactions may involve technical information such as an IP address, browser details or session identifiers, depending on the features used. Payment providers may handle payment information under their own notices. Review the Cookie Policy and any notice shown at the point where information is collected. Do not assume that all third-party tools use the same settings or that rejecting cookies changes information already provided for an order.

Privacy law can treat certain disclosures to advertising partners as a sale or sharing even without a cash payment. You may contact us to ask whether such processing applies to your information and to submit an applicable opt-out request. If an advertising or analytics choice is offered on the website, you may also use it. The availability of a particular technology or provider should not be inferred solely from this notice.

Retention and security

Retention depends on the purpose of the record, transaction and service needs, and applicable accounting, legal or dispute requirements. A deletion request may be subject to lawful retention exceptions. No internet transmission or storage method can be guaranteed completely secure. Use caution with messages requesting payment or identity information, and contact us if you suspect misuse connected with your transaction.

Access, correction and other requests

Depending on your residence and applicable law, you may have rights to access, correct, delete or obtain a copy of personal information, and to object to or opt out of certain processing. Submit a request by email to contact@kimchung.us or by telephone at (713) 980-9798. Describe the request and the contact information used in your dealings with us. We may ask for information reasonably needed to verify your identity or an agent's authority. You do not need to create an account to make a request.

Responses and appeals

Requests are handled under the deadlines and exceptions of the law that applies. If a request is declined, you may ask for a review by using the same contacts and marking the request “Privacy Appeal.” You may also complain to the appropriate regulator, including the Texas Attorney General at texasattorneygeneral.gov. Exercising an applicable privacy right should not result in unlawful discrimination.

Communications, children and external links

You may ask to stop optional marketing messages; necessary order or service communications may continue. Our jewelry shopping services are intended for adults making purchases. If you believe a child has provided personal information, contact us so the matter can be assessed under applicable requirements. External websites and social platforms control their own information practices.

Updates and contact

Revisit this notice for changes and ask us about any handling relevant to your information. Where a material change requires notice or consent, applicable requirements will be followed. Privacy inquiries: Kim Chung Jewelry, 9896 Bellaire Blvd Ste G, Houston, TX 77036; contact@kimchung.us; (713) 980-9798.